Returns & Exchanges

We want you to be absolutely spellbound by your purchase; if a color isn't a perfect match, we accept returns and exchanges on lightly used products within 30 days of delivery. Please note that original shipping fees are non-refundable and a small processing fee may apply to returns.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back or exchange.

• 2.
  Prepare the Alchemical Goods

  Carefully pack your items in their original ritual packaging to ensure they are protected during transit back to our studio.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.